Orders, Shipping and Tracking

We offer free standard shipping on orders over $49.99 USD to all contiguous states in the US. Standard orders are processed within 2-3 business days. Orders under $800 USD will never have duties. You will find tracking information in the email you will receive after your order has been processed. Please allow for sometime for tracking information to be available with the carrier. 

Estimated delivery for all orders: 5-10 business days. 

Currently we're unable to provide express shipping. We currently do not provide international shipping. But stay tuned, we're going to be available in select countries very soon.

Delivery times listed above are only estimates and do not take into consideration delays due to holidays, customs clearance, weather etc. Addresses in remote areas may require additional delivery time. We do our best to help your items get to you in time; however, we are not responsible for packages delivered outside the estimated time frame. 

Package has arrived but you can't seem to find it? 

If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following: 

• Verify the shipping address on your order is correct
• Look for an attempted delivery notice slip
• Double check your area in case it's stored in a hidden area
• Check to see if your neighbors or someone in your residence accepted it
• Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving
• If you still haven't found it after all of the above steps, email us at opulique.store@gmail.com and we will do whatever possible to help you. 

Need to cancel an order?

We process your order as quickly as possible, so if you need to make an adjustment or cancel your order, send a request to opulique.store@gmail.com right away. Please note that sending an email does not mean that your adjustment or cancellation is guaranteed to be processed. We will contact you as soon as we receive your email to let you know if we can accommodate your request. Unfortunately, orders that have been shipped cannot be cancelled. 

Note that we reserve the right to cancel an order for any reason, at any time. 

Please note that pricing is subject to change at any time without notice.